2021 Annual Session Virtual FAQ

The ACP is excited to continue our tradition of excellent education, with an enhanced virtual experience for our members and meeting attendees. Below are some Frequently Asked Questions relating to the Annual Session, the new virtual platform, and more. 

Please check back for additional FAQs. If you have a specific question, please let us know

What is the format for the 2021 Annual Session?
The 2021 Annual Session will be taking place virtually, Oct. 26-30.

It is the premier event in prosthodontics, where hundreds of prosthodontists, specialty residents, dental students, dental technicians, general dentists, other specialists, and industry partners gather to exchange knowledge, resources, strategies, solutions, and more. Attendees will have access to social activities, the Sponsor Gallery, Demo Vault, and designated networking opportunities.

What does this year's virtual Annual Session look like?
This year’s virtual meeting still has all of the best parts of an in-person Annual Session – world-class education, interactive social events, premier sponsors, and more – minus the expense of travel and lodging! All of the scientific sessions, social events, workshops, corporate symposia, and more will be happening through a new virtual platform.

Why does the Annual Session take place over 5 days?
All of the education, social events, and more that typically take place during an in-person Annual Session are spread throughout the afternoons and evenings of Oct. 26-30 to accommodate as many schedules as possible. New this year we have Friday morning set aside for the John J. Sharry Research Competition and the Resident and Dental Student Digital Poster Competition.

Since we know it’s impossible for everything to fit into everyone’s schedule and time zone, we are excited to offer all education sessions on-demand after they take place. Please allow up to 24-hours for the live sessions to be available on-demand.

Why should I attend live?
This year we have a great team of moderators, all of which are past presidents of dental organizations, who will be conducting Q&A's with most of our speakers. We will also have several social events, designed to help you connect with colleagues and friends.

Will the sessions be available on-demand?
Yes! All scientific sessions, corporate symposia, and workshops will be available on-demand after they occur. Please allow up to 24-hours for the live sessions to be available on-demand.

New this year, there will be exclusive corporate content available to view as soon as the virtual platform opens to attendees. This will give you a chance to explore the platform and kick start your Annual Session experience.

How many CE credits can I earn by attending?
Attendees are eligible to receive up to 23 continuing education credits for general sessions (attendees may claim fewer hours in accordance with their actual attendance).

Additional hours are available for attending the following sessions: Pre- or Post-Doctoral Educators Meeting, Journal of Prosthodontics Workshop, Digital Curriculum Users Group Meeting

How much does the meeting cost?
Please visit the Registration Information page to learn more about the meeting cost.

What is included in my registration?
All continuing education sessions, social events, networking opportunities, and workshops are included in your meeting registration. Several events that are typically an additional fee are included for all registrants at no cost this year, including: Welcome Reception: Trivia Night, Annual Awards Ceremony, and the Journal of Prosthodontics workshop.

When will I have access to the virtual event platform?
All registrants will receive an email from the ACP when the platform is available on or before the start date of Oct. 26.

How do I log in to the virtual event platform?
All registrants will be provided with custom log in credentials by ACP a few days prior to the event. You will use your credentials to log into the Pathable platform for the entire conference.

Is this the same platform as last year?
No! This year we have an enhanced platform that allows for more connection and collaboration. If you encountered any technical issues last year, this new platform should allow for an easier user experience.


Was your question not answered? Please let us know!


Platform FAQs & Best Practices

The 2021 Annual Session is taking place on a virtual platform hosted by Pathable. 

If you encounter a technical issue during the meeting, you can contact Pathable support using the 'Need Help?' button at the top of the platform webpage.

If you're experiencing technical difficulties, try clearing you browser cache. Learn more here: Clearing Your Browser Cache and Cookies 

Q: As an attendee, do I need to download any software in order to participate in virtual meetings/sessions within the platform/website?

A: No, you don't need any additional software. You will only need a computer and a stable internet connection to join virtual meetings or sessions.

Best Practices:

  • Browser: We strongly recommend using Google Chrome or Microsoft Edge browser
  • Internet: Ensure you have a strong internet connection to avoid buffering or slow downs 
  • Close Unused Browser Tabs or Windows
  • Use headphones or a separate speaker for the best audio quality and experience

Review the recommended system requirements below for the best experience:

Desktop: Desktop or laptop computer (note: most computers purchased within the past few years will exceed the minimum requirements stated below.)

Operating System:

  1. Mac: Mac OSX 10.7 or later 
  2. Windows: Windows 10, 8, 8.1, 7, Vista (SP1 or later), XP (SP3 or later)
  3. Ubuntu: 12.04 or later
  4. Linux: Red Hat Enterprise Linux 6.4 or higher

Processor / RAM: Single Core 1Ghz or higher (Dual core 2Ghz or higher, 4G RAM recommended)

Web Browser:

  • Windows: Chrome 72+, Edge 84+, Firefox 27+, IE 11+
  • Mac: Chrome 30+, Safari 7+, Edge 84+, or Firefox 27+
  • Linux: Chrome 30+, Firefox 27+

Internet Connection: 1.5 Mbps "up" minimum (3+ Mbps "up" recommended). Note: wireless speeds are lower than your ISP's advertised speeds. You can use speedtest.net to test your speeds on your computer.

Hardware (recommended but not required):

  • Webcam (only for select session, not required)
  • The microphone and speakers that come built-in to most computers is adequate, but a headset with a mic or a stand-alone microphone will create a richer, cleaner sound.